top of page

Shipping & Returns

SHIPPING POLICY

  • All available items on the online store will be shipped within 5-7 business days pending resin curing time. 

  • Shipping is currently only available in the USA from my website. 

  • Made to Order Speciality / Commissions items will require extra time for production and shipping (this will be notated on the item quote/ description).  Current Made to Order options are a minimum of a 3 week turn around time (6-8 weeks for custom Ocean Art Murals) from the date ordered and will then be 5-7 days of actual shipping time. 

  • If you are in need of expedited shipping, please contact me at  melissa@saltyseacoastart@gmail.com so I can give you a time frame and quote on shipping.

Return & refund Policy

Each piece you order from Salty Seacoast Art is unique and original. 

 

Returns and Refunds

​

Due to the nature of my resin business, I do not give refunds or accept returns. Once receiving the product after it arrives, I have no responsibility for any breakage that happens.  Each resin piece is delicate, please treat your purchased product with care.

​

There are absolutely no refunds on commissioned artwork(s) 

​

Colors may vary slightly when getting your product due to differences in phone screens and computer monitors. 

​

Due to the nature of resin epoxy, no two pieces will ever be the same and may contain some imperfections. 

​

I use only the highest quality , UV stabilized epoxy and resins. All epoxies and resin yellow over time. Keep them out of direct sunlight and avoid extreme heat to prevent premature yellowing.

 

All items are intended for indoor use. Salty Seacoast Art is not responsible for damage to pieces displayed outdoors.  

​

Damaged Item from Shipping 

​

At Salty Seacoast Art I take pride in our packaging of items for shipping. In the event that an item has arrived damaged from the shipping process please send me an email with photos of the packaging and damaged item and information about what happened and we will work something out depending on the case. A similar replacement may be created for you or a refund issued once the damaged item is returned.  Please understand the replacement piece will not be identical to what you purchased as each resin piece is unique and non-reproducible. I will make a damaged piece replacement as close as possible if it's possible. Due to the unique nature of my business sometimes a replacement cannot be made so a refund will be issued once the damaged piece is returned. 

​

 

​

bottom of page